Top-Ups
A top-up request refers to adding funds to your advertising account. We can process top-up requests instantly during our working hours.
A minimum top-up is necessary to create an advertising account. This minimum only applies to the first top-up for each advertising account; you can top up smaller amounts after that if you prefer.
Advertising Platform | Minimum Initial Top-Up |
Meta*, | $500 |
TikTok, Google, Bing, Snapchat, Taboola, Outbrain and Other Platforms | $1000 |
*Some Meta advertising accounts may require a minimum initial top-up of $1000; please see here for more information.
Top-Up Refunds and Transfers
You can request to move funds between ad accounts at any time. You can also get a refund on any unspent advertising balance as long as you have reached the minimum spend of $100 on each ad account.
If your ad account gets disabled, we can refund all the unspent advertising balance, even if the account hasn't spent the $100 minimum. You will never lose the funds on the ad account. We can either withdraw the balance from the ad account and return it to your original payment method or transfer the funds to a new advertising account.